Understanding Ticket Types

Choosing the correct ticket type helps us prioritize and address your concerns more effectively.

Issue

An issue is a problem or error you're experiencing with our learning materials or platform. Examples include:

• Broken links or missing content in curriculum books
• Errors in code examples or exercises
• Technical problems with the GitHub repositories
• Difficulty understanding a concept due to unclear explanations
• Inconsistencies between lesson content and practice exercises

Feature Request

A feature request is a suggestion for a new functionality or improvement to existing content. Examples include:

• Adding more interactive coding exercises to a specific lesson
• Enhancing the GitHub repository structure for easier navigation
• Adding video tutorials to complement written materials

Idea

An idea is a broader suggestion that might not fit neatly into the issue or feature request categories. Ideas can be related to:

• New teaching methodologies or learning approaches
• Collaborative learning opportunities or community-building initiatives
• Suggestions for new topics or technologies to cover in future curricula

By selecting the appropriate ticket type, you help our team understand the nature of your submission and respond more effectively. If you're unsure which category your submission falls into, choose the one that seems most appropriate, and our team will adjust it if necessary.